HANDCRAFTED IN AUSTRALIA
From all water testing to high quality materials and hardware. Handcrafted with care.
NOTE: SOLD OUT items may not always be reproduced. Products can take up to 14 days or more depending on production demand circumstance. A confirmation email will be sent outlining any delays.
EXCHANGE SIZE ONLY
Please note that we only offer size exchange. Change of mind is NOT considered.
If the chosen size is not in stock, we will contact you to confirm a refund.
Please email all exchanges to: firstname.lastname@example.org this needs to be addressed no later than 7 days from receiving your order, to date. If these 7 days have passed since this date, unfortunately NO exchange.
TORCASIO ONLY accepts exchange of unused items - in its original packaging, with all tags attached. Must be returned within 14 days from the date of shipment.
TAKE NOTE for alternative size a confirmation email will be sent outlining requirements needed to processed.
SALE items are final sale and cannot be exchanged. TORCASIO will only accept merchandise purchased from HOMEOFTORCASIO.COM
RETURN packages must be shipped prepaid through a traceable method and those shipping costs are non-refundable.
TAKE NOTE: International customers are responsible for all additional shipping costs for exchanges as well as any taxes and/or duties related to your order. Customers are responsible for all additional shipping costs for exchanges as well as any taxes and/or duties imposed by your country's government. If your order is subject to these duties/taxes, they will not appear on your invoice, but will be presented to you and collected by the parcel carrier at time of delivery. Please note, if you refuse to pay taxes/duties your parcel will be returned to TORCASIO studio and you will be charged for the return shipment costs.
TORCASIO reserves the right to refuse the return/exchange or any merchandise that does not meet the requirements.
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